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Help DeskTickets, queues, SLA, teams, macros, knowledge base and reports.Self-service portalA branded portal with a service catalogue and a Get IT help shortcut.Email and WhatsAppEmail and WhatsApp conversations become tickets automatically.Phone SystemCaller lookup, call journaling, screen pop and call tickets on your existing PBX.ITIL processesProblem and change management with CAB approval.Endpoint inventoryOne agent for Windows, macOS and Linux with full inventory.Patch managementScan, approve, schedule and report on operating system patches.Software deployment and scriptsPackage library, install jobs and a script library.Remote desktopBrowser based remote desktop, terminal and files.Compliance and securityDevice checks, scores and alerts that open tickets.AI assistTriage, suggested replies and ticket summaries.Mobile device managementAndroid Enterprise, iPhone, iPad and Mac with policies, lock and wipe.OS imaging and deploymentNetwork boot a new PC, apply an image and enrol it automatically.Single sign-onSign in with Entra ID, Google Workspace, Okta or any SAML 2.0 provider.

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Tell us about your team and we will prepare a walk through that matches it. A demo usually takes about 30 minutes.

A live ticket from WhatsApp, email and phone
A remote session started from a ticket, in the browser
Patching, deployment and compliance on real devices
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Help DeskSelf-service portalEmail and WhatsAppPhone SystemITIL processesAI assistRemote desktopEndpoint inventoryPatch managementSoftware deployment and scriptsCompliance and securityOS imaging and deploymentMobile device managementSingle sign-on

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ResolveXPro

IT service desk and endpoint management in one product. Built by Ibix Global Tech in the United Arab Emirates.

Product

Help Desk
Self-service portal
Email and WhatsApp
Phone System
ITIL processes
Endpoint inventory

More modules

Patch management
Software deployment and scripts
Remote desktop
Compliance and security
AI assist
Mobile device management
OS imaging and deployment
Single sign-on

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